Paying Employees: Replacing a Direct Deposit with a Physical Check

Modified on Sun, Feb 26, 2023 at 2:11 PM

If an employee's direct deposit has been rejected by the bank and you need to issue a check to pay the employee, you can do it very simply on the Payroll > Payroll Direct Deposit screen.  

Go to the pay period in which the direct deposit was issued.  Click on the Replace with Check button.



 

1.  This brings up the replacement dialog:
                               



2.  Note that the replacement check number is supplied, it cannot be entered. You cannot use an arbitrary check;  you must use the next available check.


3.  Enter a reason for the replacement - this is required:
                                   



4.  Click to do the replacement. A confirmation dialog will be displayed when the action has completed:


                              


5.  The screen shifts to the Payroll→Payroll→Print Checks screen and shows the newly created (but not yet printed) hand check:


                                  


6.  To print the new hand check, click the corresponding button.  This brings up the pay stub & check info in PDF so it can be sent to the printer (into which the correct check has been placed).


7.  Once the check has been printed, click the  button to mark the replacement check as having been printed.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article