How to Void a Check or EFT Payment

Modified on Tue, May 23, 2023 at 3:26 PM

To void a payment that was paid to a purchase order, go to the purchase order to which the payment was made.  Click on the Payments button in the top section of the PO.



After clicking the Payments button, the following window opens.  Click on the Void button for the check you wish to void. 

NOTE:  every payment and credit memo applied to the payment will be voided.  If the payment pays more than one purchase order, the payments for all purchase orders made by this check will also be voided.



After clicking the Void button, the following window opens.  Enter the date of the void, and click the Void Check button.



After the check is voided the status of the purchase order will change to Posted/Printed/Emailed or Partial Paid.  You can now cancel the PO, cancel the balance, or add it to another payment batch to pay again with a new check.


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