If any information changes on a healthcare tracking record, the district MUST utilize the Close and Open New Record button to cap, or close, the old record and create a new record to reflect the changes.
- For example - if a person is moving from Single membership to Parent & Child effective 01/01/2025.
- Set the end date of the current record to the proper end date. For this example, the end date would be set to 12/31/2024.
- Click on the Close and Copy to New Record button. When the Close & Open New Record window opens, enter the New Record start date of 01/01/2025. Click the Copy to New Record button.
- The system will copy all of the information from the current healthcare tracking record into a new healthcare tracking record with the start and end dates that were included in the pop up window.
- In the new record, you will make the Membership Family. Click Save.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article