W2: Business Services Online Access and Registration Process

Modified on Wed, Mar 22, 2023 at 8:32 AM

The following information is provided by the Social Security Administration.  Please direct any / all questions to the Social Security Administration.



As of March 25, 2023, the Social Security Administration is updating how you sign up for and access a Business Services Online (BSO) account for the following services:

  • Wage File Upload
  • W2 Online
  • W2c Online
  • AccuWage Online
  • Social Security Number Verification Service (SSNVS)



What does this mean for you?

On March 25, 2023, current and new BSO users, wishing to use the above services, will use SSA’s Public Credentialing and Authentication Process (eAccess) to access employer services. 


The first time a visitor goes to the employer webpage after March 25, 2023, they will be redirected to the Social Security Sign In page to start the authentication and registration process.  


BSO users will need a separate Social Security online account, for example, a my Social Security account that was created before September 18, 2021, or have an existing Login.gov or ID.me account. If you do not have a Social  Security online account or a Login.gov or ID.me account, you will need to create one from our Social Security Sign in page. This is a new requirement to access BSO employer services.


Once the credentialing and authentication process has been completed, current BSO User ID(s) will be associated with your new credential.



Frequently asked questions


Can I sign in with my personal my Social Security account username and password?
 
Yes. If you have created a my Social Security account prior to September 18, 2021, you can use the username and password to sign in once redirected from the employer webpage. The username and password will be associated with your BSO User ID.


Are there any actions I can take prior to March 25, 2023?
 
If you don’t already have an existing Login.gov or ID.me account, you can create one now. Please note your account will not be associated with your BSO User ID(s) before March 25th.  You will need to visit our site after that date to complete the process.


Why am I being asked additional identity proofing questions after I create my account?
 
Social Security uses different levels of security depending on the sensitivity of the information being accessed. These additional levels of security are to ensure your information is protected.



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